• Payment options

    Your convenience is our priority, thus we have introduced a number of payment options to serve you better.

    Pay now

    Payment Methods

    Native Online Payment

    Visa and MasterCard card holders can experience the most convenient way of making payments.

    Digital Payment

    FriMi account holders can experience the most convenient way of making payments.

    Payment via Banks

    You can walk-in to any of our partnering banks and make payments or online banking customers can now conveniently make payments to American Premium Water Systems (Pvt) Ltd through "Payments & Settlements" option.

    Authorized Bill Payment Centers

    Pay in person. American Premium Water System offers more than 20,000 convenient authorized Neighborhood Payment Center locations for all your bill payment needs.

    Payment Instructions

    Billing Operations

    All billing correspondence should be addressed to:

    Manager, Collections Department
    No. 225/11, Sri Sangaraja Mawatha
    Colombo 10, Sri Lanka


    Change of Address (Delivery/ Billing Addresses)

    You should inform our Customer Services Department through a request letter or email us on info@americanwater.lk from your registered email address. Cool Line - 0117-677-100


    Bill Copy

    A bill copy will be charged Rs 200/=


    Late Payment Fee

    2.5% per month will be levied on outstanding amount over 30 days.


    Bill Disputes

    Any dispute with regard to the monthly invoice should be escalated to American Premium Water through our Cool Line - 0117-677-100 within 14 days from the date of invoice. Complaints after this period shall not be entertained.


    Billing Cycle

    Billing Period - 1st to 30th
    Payment Due Date - 10th of every month


    American Premium Water services are governed by the terms and conditions of the service agreements signed by the customer.